Venkataram, these 3 easy questions will help you persuade ethically
Why Unethical Persuasion Tends to Backfire
Understanding the science of influencing others ethically equips us with the tools to navigate the complexities of human interaction with integrity and authenticity. It’s a skill that empowers us to create genuine connections and foster positive change.
However, there are individuals who take a lax approach and engage in counterfeiting tactics. For instance:
❌ Falsely claiming authority
❌ Inflating numbers to showcase social proof
❌ Manufacturing scarcity despite full warehouses
They shouldn’t, of course.
Not only does unethical behavior strike at the very core of genuine connections and positive change, but it is also likely to backfire on them.
The Research
Shouting “ethics!” alone won’t suffice to persuade cheaters to adopt ethical influence approaches.
But maybe research conducted by my colleagues and me will. It uncovered three significant costs that arise from the use of unethical tactics, forming the ‘triple tumor structure’ of organizational dishonesty:
Poor employee performance
High employee turnover
Employee fraud and malfeasance
I think it is appropriate to label these injurious costs as ‘tumors’, because they have a malignant nature: growing, spreading, and eating progressively at the organization’s health and vigor, often below the surface.
Let’s examine them one by one to build a compelling argument that unethical tactics ultimately undermine an organization’s financial well-being.
Tumor 1 Poor employee performance
It’s no secret that suboptimal work performance presents a substantial barrier to achieving profitability.
Now, you may wonder what this has to do with ethics.
Well, when employees’ ethical values collide with those upheld by their organization, the resulting stress can have a more detrimental impact than other forms of stress.
Our comprehensive national survey, spanning various industries and positions, confirmed this connection:
Unethical work climates corresponded to diminished job performance
The greater the level of unethicality in the climate, the higher the levels of workplace stress
Ethical stress, in particular, contributed to a decline in overall performance
So, please remember: unethical persuasion is likely to cause poor employee performance.
Tumor 2 High employee turnover
Employee turnover poses a financial nightmare for business leaders.
We discovered a direct relationship between unethical work practices and turnover through experiments and surveys.
We learned that employees subjected to consistent dishonesty were more likely to:
Experience stress
Express intentions to quit (because of this stress)
In this way, an unethical work culture pushes valuable employees away.
So, please remember: unethical persuasion is likely to cause high employee turnover.
Tumor 3 Employee fraud and malfeasance
So, in organizations that condone cheating, those troubled by it will leave. But those comfortable with it… are happy to stay.
The organizationalimplication is sobering:
This process of ‘natural selection’ will select for and retain cheaters
These cheaters are likely to cheat… the organization itself
Our studies confirmed that individuals satisfied with unethical work environments were more prone to engage in deceitful and financially damaging activities within the workplace, such as:
Sabotaging equipment to avoid having to work
Using company resources for private purpose
Closing under the table deals with vendors in their own interests
So, please remember: unethical persuasion is likely to cause employee fraud and malfeasance, completing the triple tumor structure that I strongly advise you to avoid at all times.
How to Persuade Ethically
As I mentioned in a previous newsletter, I’ve been presenting slideshows on LinkedIn for a while now, including a deep dive into the topic of ethics about a year ago.
In this post, I outlined three minimal criteria that I believe you should meet to persuade ethically. Your request should be:
True
Natural
Wise
Furthermore, We provided a quick and easy test to help determine whether you are indeed employing ethical persuasion. This test consists of three questions.
If you would like to learn more about these questions, simply click this link:
LinkedIn, Forbes, and Harvard Business Review consistently rank ethical persuasion as a top skill to master. That’s why we launched the Cialdini Institute Licensed Trainer program—designed for trainers, coaches, and other business professionals:
Deliver keynotes, workshops, and training on ethical persuasion
Drive results for your company or your clients—and yourself
Guaranteed leads for independent trainers
Want to see how this program can boost your career? Request a free Personal Business Scan to get the hard numbers on your business potential. Or book a call with one of our Program Experts for free advice tailored to your situation.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.